Effective Date: September 2026
Last Updated: September 2026

At Mittirang, we carefully check every product before dispatch to ensure that it reaches you in good condition. Since our collections may include handloom and handcrafted textiles, slight variations in colour, texture, weave, or print may naturally occur and are not considered defects.

1. Returns & Exchanges

We accept returns only in the following cases:

• The product received is damaged or defective.
• The wrong product has been delivered.
• The product received is significantly different from the product ordered.

. It must also be in the original packaging.Return requests must be raised within 48 hours of delivery by contacting us through email or WhatsApp.

Please provide your order number and clear photographs/video of the product and packaging so that we can review the issue.

2. Conditions for Return

To be eligible for a return:

• The product must be unused, unworn, and unwashed.
• Original tags, packaging, and other accessories must be intact.
• The product should be returned in the same condition in which it was received.
• Returns must be approved by Mittirang before sending the product back.

Products showing signs of use, washing, alteration, damage, or improper handling may not be accepted for return.

3. Non-Returnable Products

The following may not be eligible for return:

• Products purchased on sale or clearance.
• Customized or specially made products.
• Products that have been used, washed, altered, or damaged after delivery.
• Returns requested after the specified return period.

Note: Minor differences in colour, texture, weave, or print placement caused by the handcrafted or traditional nature of the fabric are not considered defects.

4. Refunds

Once the returned product is received and inspected, we will inform you whether the return has been approved.

For an approved refund, the applicable amount will be refunded through the original payment method or another suitable method, as applicable.

Refund processing time may vary depending on the payment provider or bank.

5. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please do not discard the original packaging until the issue has been resolved, as photographs or other evidence may be required to process the claim.

6. Return Shipping

If the return is due to a confirmed defect, damage, or incorrect product received, Mittirang will make reasonable arrangements for the return, subject to verification.

Returns for reasons other than an issue with the product may be subject to applicable shipping or return charges.

7. Cancellation

Orders may be cancelled before dispatch, subject to the status of the order.

Once an order has been dispatched, cancellation may no longer be possible. In such cases, please refer to the return provisions above.

8. Contact Us

For return, refund, or cancellation requests, please contact us:

Email: mittirangzeba@gmail.com
Phone : 9935142152

WhatsApp: 9651960659
Website : https://mittirang.in

Please mention your order number in all communications so that we can assist you promptly.

Thank you for choosing Mittirang and supporting thoughtfully crafted Indian fashion.