Effective Date: 2 September 2026
Last Updated: 2 September 2026

Welcome to Mittirang. These Terms & Conditions govern your access to and use of the Mittirang website, including browsing our website, purchasing our products, and using any services offered through the website.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

1. About Mittirang

Mittirang is an emerging Indian fashion and textile brand founded by Zeba Zafar, inspired by Indian handloom fabrics, traditional prints, craftsmanship, earthy colours, and timeless Indian aesthetics.

Mittirang is currently operating as a growing startup and is working towards becoming an established Indian fashion and textile brand.

2. Eligibility

By using this website or placing an order, you confirm that:

• You are legally capable of entering into a binding agreement under applicable Indian law.
• The information provided by you is accurate and complete.
• You will use this website only for lawful purposes.
• You will not use the website for fraudulent, abusive, or unauthorized activities.

If you are below the legal age to enter into a contract, you should use the website only with the involvement and consent of your parent or legal guardian.

3. Website Use

You may browse and use the Mittirang website for your personal and lawful purposes.

You agree not to:

• Use the website for any unlawful or fraudulent activity.
• Attempt to gain unauthorized access to the website or its systems.
• Interfere with the security or operation of the website.
• Copy, reproduce, modify, distribute, or commercially exploit our website content without written permission.
• Use our content, photographs, product descriptions, logo, branding, or designs to create misleading or competing materials.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms have been violated.

4. Products & Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements, prices, and other information displayed on the website are accurate.

However, products made from handloom fabrics and traditional or handcrafted techniques may naturally have variations in:

• Colour
• Texture
• Weave
• Print
• Pattern placement
• Fabric appearance
• Minor irregularities

Such variations are a natural characteristic of handcrafted and traditional textiles and should not automatically be considered defects.

The actual colour of a product may also vary slightly depending on your device screen, display settings, lighting, or photography conditions.

5. Product Availability

All products displayed on the website are subject to availability.

We reserve the right to:

• Limit the quantity of products available for purchase.
• Discontinue any product without prior notice.
• Correct errors in product descriptions, prices, or availability.
• Cancel an order if a product becomes unavailable or if an obvious pricing or listing error has occurred.

If we cancel an order after payment has been received, the applicable amount will be refunded to the customer through the original payment method or another appropriate method.

6. Prices & Payments

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may be changed or updated from time to time without prior notice. However, the price applicable to your order will generally be the price displayed at the time the order is placed.

Payments may be processed through third-party payment gateway providers. Mittirang does not directly handle or store your complete card, UPI, banking, or other sensitive payment credentials.

An order is considered successfully placed only after the payment has been successfully received and the order has been accepted/confirmed by Mittirang.

7. Orders & Order Confirmation

After placing an order, you may receive an order confirmation through the contact details provided by you.

Receiving an order confirmation does not necessarily guarantee that the order will be fulfilled in every circumstance. We reserve the right to cancel an order in situations such as:

• Product unavailability.
• Incorrect product or pricing information.
• Suspected fraudulent activity.
• Incomplete or incorrect customer information.
• Technical or payment-related errors.
• Any other circumstances where fulfilling the order is not reasonably possible.

If an order is cancelled after successful payment, the applicable refund will be processed according to our Cancellation & Refund Policy.

8. Shipping & Delivery

We aim to process and dispatch orders within the time mentioned in our Shipping & Delivery Policy.

Delivery timelines may vary depending on:

• Delivery location.
• Courier availability.
• Weather conditions.
• Public holidays.
• Natural events or other circumstances beyond our reasonable control.

Once an order has been handed over to the courier or delivery partner, delays caused by the courier may be outside Mittirang’s direct control.

Please refer to our Shipping & Delivery Policy for detailed information.

9. Cancellation, Returns & Refunds

Cancellation, return, exchange, and refund requests are governed by our Cancellation & Refund Policy.

Customers are requested to carefully read the applicable policy before placing an order.

Where a product is eligible for return, customers may be required to provide photographs, videos, or other information to help us verify the condition of the product.

Products returned without following the applicable return procedure may not be accepted.

10. Handmade & Textile Variations

Mittirang celebrates the character and individuality of Indian textiles and traditional craftsmanship.

Minor differences in weave, print alignment, colour, texture, or finishing may occur naturally. These characteristics are part of the beauty of handcrafted and traditional products and may make each piece slightly different from another.

Such natural variations shall not be considered manufacturing defects unless they materially affect the quality or usability of the product.

11. Intellectual Property

All content available on the Mittirang website, including but not limited to:

• Mittirang name and logo
• Product photographs
• Website design
• Graphics
• Illustrations
• Text and written content
• Product descriptions
• Brand story
• Original designs and creative materials

is owned by or used with permission by Mittirang and/or its respective creators and is protected under applicable intellectual property laws.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially use any such material without prior written permission.

12. User Reviews & Feedback

If you submit a product review, testimonial, photograph, feedback, or other content to Mittirang, you confirm that the content is your own or that you have the necessary rights to share it.

By submitting such content, you allow Mittirang to use it for legitimate business, website, marketing, and promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, misleading, offensive, abusive, defamatory, or otherwise inappropriate.

13. Third-Party Services

Mittirang may use third-party services such as payment gateways, courier companies, hosting providers, analytics services, and other technology providers to operate the website and fulfil orders.

Your use of certain third-party services may also be subject to their respective terms and policies.

Mittirang is not responsible for the independent policies, systems, or actions of third-party service providers beyond matters reasonably within our control.

14. Website Availability

We make reasonable efforts to keep the website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

The website may occasionally be unavailable due to maintenance, technical problems, updates, hosting issues, or circumstances beyond our reasonable control.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Mittirang shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products purchased through it.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited under applicable Indian law.

16. Indemnification

You agree to be responsible for losses, claims, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms, fraudulent activities, or infringement of the rights of Mittirang or any third party.

This provision will apply only to the extent permitted by applicable law.

17. Changes to These Terms

Mittirang may update or modify these Terms & Conditions from time to time to reflect changes in our business, website, products, services, or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after the updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by law.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the location from which Mittirang is legally operated, subject to applicable consumer protection laws.

19. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, while the remaining provisions shall continue to remain in effect.

20. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, our products, or your order, please contact us through the contact details provided on our Contact Us page.

Website: https://mittirang.in/
Email: mittirangzeba@gmail.com
Phone/WhatsApp: 9900000000

We will make reasonable efforts to respond to customer concerns and resolve genuine issues promptly and fairly.

Thank you for choosing Mittirang and supporting Indian textiles, craftsmanship, and thoughtful fashion.